The textile decoration products of KA International online shop are produced following our customer’s instructions, upon their requests and orders.

Returns and exchanges of the following products made upon an order are not allowed: fabrics cut lengths, curtains, roman blinds, roller blinds, lamp shades, upholstered furniture, bedspreads and bed throws.

We use the wide range of our fabrics in stock to tailor finished textile products in standard sizes that are sold in our online shop.

Why these sizes? The width of most KA International fabrics is 140 or 280 cm. Our ready made products’ sizes are chosen to optimize the use of the fabrics taking into account their width. This way not only can we offer very attractive prices, but also take care of the environment by reducing fabric waste.

How do I return my order?

How many days do I have to return my order?

I have received my order. Can I exchange it?

How can I exchange my order?

Can I return my online shop order or a part of it in a physical shop?

When will I receive the refund for returning my order?

I have not received my refund yet.

Creo que he recibido un producto defectuoso o tara

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